The room we stayed in was recently updated and the staff were very friendly during our visit, and it's just a short distance from the airport, about 10 km away.

The location was great and incredible for walking around a shopping mall. There were shopping centres and a market around the hotel.

Loved the location, staff was friendly and helpful and the room was much better than other reviews led us to believe. We would gladly stay here again.

Reasonably well-appointed room with everything I needed, like music and hair conditioner. the staff was incredibly friendly and helpful. - Comfortable location, just a 10-15 minute walk from Copley Square.

design of the hotel, nice bathroom, air-condition and WIFI free acces to the intenet...

better variety of breakfast would be fine

Great location, very relaxed atmosphere, friendly staff. Just an excellent place to stay.

Room was dark and neded a light on all the time. View outside of window was a solid brick wall.Very little natural light can get in. Was no problem for a single traveller but would be reluctant to come back with a family as space was limited in the room

The central location was great, and the restaurant served delicious meals that we enjoyed.

I love the location. Perfect location in the Back Bay...walking distance to so many things including the Common and Frog Pond, Prudential Center and many other things. T Station right across the street! The decor was really fun and unique. Staff was very helpful. Room was small, but comfy and cozy. Everything on the website was exactly as it was. I will definately stay here again and may even try out their sister hotel across town!

I would like to thank all the staff of the hotel, they were very welcoming and cooperative. I liked the "wine tasting party" :-) if in Boston- back bay; I would think of staying there again. Thanks, - Hesham

room sizes are very tiny; however they are equipped with everything you might need including "stereo-sound" system!

Convenient spot right in the heart of the city, surrounded by cool cafes, tasty restaurants, and popular attractions. 🏙️ easy access to public transportation.

The hotel was clean and very beutifullydecorated, the staff was kind, and we were happy about the light breakfast the hotel offered. The room was small, but we did not have many bags, so this did not disturb us. From the toppest floor we had a view above to roof tops of the area, which we enjoyed a lot. Central location makes this hotel optimal to most travellers. Unless you need a variety of hotel services, I recommend this hotel to any Boston visitor.

The staff was top rate and always ready to help. The location was convenient to many things.

I spent time looking for the closet until I realized it was a cubbyhole with a door under the tv center. It was maybe 3 feet tall and 18 inches wide. There was no phone book and no pen with paper by the bed. The ice machine was on the 1st floor.

Excellent service, a decent size room complete with comfy bed and a panoramic view. Perfect decoration in the rooms, great location. - Outstandingly accommodating staff throughout our stay. - Easy check-in, parking on-site. - Late check out. Rewritten: The Charlesmark Hotel in Boston impressed us with its excellent service, spacious room featuring a cozy bed and a stunning panoramic view. the rooms are beautifully decorated and the hotel's location is fantastic. the staff went above and beyond to accommodate us during our stay. Checking in was a breeze, and it was convenient to have on-site parking available. We also appreciated the option for a late check out.

convenience and cool atmosphere

hallway noise late at night, low floor, sunlight not blocked out in AM

The rooms were small but very well set up and it was an ideal location for shopping, eating, going out and seeing Boston. The staff were extremely friendly and helpful. Great for the price in Boston. It was simple, easy to get to and fun.

It's not fancy but that's not what we were looking for. If you want big or fancy, this isn't the place for you.